Privacy Policy

Last updated: April 17, 2026

1. Collection of Personal Data

At Velour Istanbul, we collect the following personal data to provide our services:

• Name, surname, email address, and phone number
• Reservation and payment details
• Health-related declarations (for service safety)
• Website usage data and cookie information

2. Use of Data

Collected personal data is used for the following purposes:

• Creating, confirming, and managing reservations
• Improving and personalizing service quality
• Fulfilling legal obligations
• Communication and notifications (with your consent)

3. Cookies

Our website uses cookies to enhance your experience. Essential cookies are required for the site to function; analytics and marketing cookies are activated only with your consent. For more details, please review our Cookie Policy.

4. Third-Party Sharing

Your personal data may be shared with third parties only in the following cases:

• Processing payments (payment service providers)
• Legal obligations and official authority requests
• Service delivery partners (under confidentiality agreements)

Your data is never sold to third parties under any circumstances.

5. Data Security

Industry-standard technical and administrative measures are implemented to protect your personal data. Your information is secured through SSL encryption, firewalls, and access controls.

6. Your Rights

Under Turkish Data Protection Law (KVKK), you have the following rights:

• To learn whether your personal data is being processed
• To request information about processed data
• To request correction or deletion of your data
• To request restriction of processing
• Right to data portability

7. Contact

For questions about our privacy policy: [email protected] or +90 536 314 90 61